Contact & FAQs

We offer a wide variety of precious metal products, including gold and silver bars, gold and silver coins, as well as rare and collectible coins from top mints worldwide. Whether you’re a collector, investor, or just starting, we have something for everyone.

Authenticity is our top priority. All of our bullion and coins come from reputable. Each piece is thoroughly checked for quality, and we guarantee that what you receive is genuine.

We accept a variety of payment methods, including credit/debit cards,(check for other available payment methods)For specific payment inquiries, please feel free to contact our customer support team.

We ship all orders using secure, insured shipping methods. Shipping times vary depending on your location, but we aim to process orders quickly—typically within 1-2 business days. You will receive a tracking number once your order ships.

Absolutely! Many people purchase gold and silver as a hedge against inflation or as part of a long-term investment strategy. Our gold and silver bars, along with certain coins, are perfect for those looking to preserve wealth over time.

Bullion coins are primarily bought for their precious metal content, such as gold or silver, and their value is mostly tied to the market price of those metals. Collectible coins, on the other hand, have added value due to rarity, historical significance, or unique designs, which can make them more desirable to collectors.

We occasionally offer promotions, discounts, and special deals to our customers. Be sure to sign up for our newsletter or follow us on social media to stay informed about the latest offers.

We work hard to ensure that all products are shipped in perfect condition. If you receive a damaged or incorrect item, please contact our customer service team immediately. We’ll resolve the issue by issuing a replacement or refund.

Sales tax may be applied depending on your location. In addition, some regions may charge customs or import duties for international orders. These fees are outside of our control and are the responsibility of the buyer.

Yes! We offer buyback services for gold, silver, and collectible coins. If you're interested in selling back your items, please contact us for a free quote. Our team will guide you through the process.

Yes, your security is a top priority for us. Our website is protected with SSL encryption, ensuring that all personal and financial information is safe during checkout. Additionally, all shipments are fully insured for peace of mind.

We recommend storing precious metals in a secure, insured vault or safe deposit box. For smaller collections, a high-quality home safe may also be suitable. Never leave precious metals in an insecure or easily accessible location.

Yes! Once your order has shipped, you will receive a tracking number via email to follow your package's progress.

No, we only ship within the UK.

Our expert team is happy to help guide you in making the right choice based on your investment or collection goals. Whether you’re looking for long-term investment opportunities or rare, limited-edition pieces, we provide personalized advice to match your needs.